Updated: 2013-01-29
Privacy Policy for KnowNote.com Infinite Music, LLC

KNOWNOTE IS CONCERNED ABOUT ITS PRIVACY SO WE ARE THEREFORE CONCERNED ABOUT YOUR PRIVACY AND ARE COMMITTED TO PROTECTING IT. Please read this Privacy Policy to understand how we will take every reasonable and commercially feasible safeguard to protect and ensure the security, integrity and privacy of personally identifiable information submitted to our Website. This Privacy Policy (the "Privacy Policy") may change from time to time, so please check back at the top of this Privacy Policy for the "Updated" date. This Privacy Policy covers KNOWNOTE.com ("KNOWNOTE" or the "Website") and applies solely to information collected on KNOWNOTE. Please also review our Terms of Use for continued use. The following is a summary of the various information you provide to us while using our Website and the various ways we treat the information. Personally identifiable, non-personally identifiable information and cookies may be transferred or stored on computer equipment or in our offices and possibly on our computers or offices outside the United States of America if the case may be, and you are deemed to consent to the same.

WHAT INFORMATION DOES KNOWNOTE COLLECT FROM ME?
There are three types of information KNOWNOTE collect from you, personally identifiable, non-personally identifiable information and cookies. You have probably heard of or about "cookies" but the other terms are probably new to you. Let us explain to you about these three types of information we collect.

What is personally identifiable information? Personally identifiable information consists of information you expressly and voluntarily provide to us through such means as, registration on the Website, contest entry forms or the various services offered on the Website, including, but possibly not limited to community postings such as those found in chats and bulletin boards or when you "opt-in" to receive offers directly from KNOWNOTE or our third party partners. Opting-in again is a voluntary action that will clearly be displayed before you act. Such personally identifiable information will never be shared with third parties outside of KNOWNOTE and its affiliated companies, developers or third party vendors acting on KNOWNOTE'S behalf. Information that may be collected consists of e-mail address, name or phone number, your age, online login descriptors, home address and possibly credit card information when something is purchased and must be shipped. The credit card processor may also collect your information if you complete a transaction on our Website using your credit card. Additionally, we may also collect information you voluntarily provide in a survey or questionnaire. You may always choose not to provide personally identifiable information, but this may lead to either your dismissal from the Website's use or may result in decreased functionality of the Website for you, and/or the inability to provide you information concerning certain products or services. If you no longer wish to have your information shared, write to us at support@knownote.com. If you do not wish to receive communications from us, simply follow the unsubscribe instructions contained within the e-mail, or write to support@knownote.com.

What is non-personally identifiable information? We automatically collect certain non-personally identifiable information from you to optimize our web pages for your personal computer such as the Internet Protocol ("IP") address, Internet Service Provider, platform type, date/time stamp, http protocol information (last URL requested and browser type), your birth date, browser interaction such as when you move your mouse over an image, computer and browser information and search term history. Your ("IP") address is usually associated with the place from which you enter the Internet, like your Internet Service Provider, your company/employer or your university. Your IP address information is important because we may use it to help diagnose problems with our server, gather broad demographic information, and administer our Website. (IP addresses are not linked to personally identifiable information).

What are cookies? Cookies, clear GIFs, and other similar technology track how and when visitors use the Website and how the Website may be used. Cookies make web surfing easier by identifying the IP address of your computer and saving your passwords and other preferences for you. You can, however, set your browsers to reject cookies. Cookies are not necessary to visit the Website; however, some functions and services may or may not be available unless you enable cookies on your browser. The cookies themselves do not contain personally identifiable information (see above), but they may enable us to collect information about your visits to KNOWNOTE and such information may be shared with our affiliated companies. Some of our advertisers may serve you cookies as well. We do not have control over cookies placed by advertisers.

WHAT DOES KNOWNOTE DO WITH THE INFORMATION COLLECTED?
YOUR PERSONALLY IDENTIFIABLE INFORMATION WILL NOT BE SOLD OR RENTED TO ANYONE. Your personally identifiable information will only be provided to other companies or people under the following contingencies: (1) in connection with a KNOWNOTE merger or consolidation with such third party or the sale of some or all of our assets, provided that such third party agrees to comply with the then-current version of this Privacy Policy; (2) you have authorized us to share the information; (3) your information must be shared to provide the service or information you expressly requested; (4) to respond to any police investigation, government investigation, legal requirements or court orders; (5) share e-mail address and sell or share all other information with our affiliates and with carefully selected companies who we think can offer you services and products of interest to you; (6) to allow access to our database by third parties that provide us with services, such as technical maintenance or forums software, but only for the purpose of and to the extent necessary to provide those services; (7) if you choose to purchase items through features on our Website, we may forward your information to third parties for services such as credit card processing and order fulfillment; and (8) we may also provide your information to our advertisers, so that they can serve ads to you that meet your needs or match your interests. We retain personally identifiable information indefinitely unless you request that we remove your personally identifiable information from our database.

Generally, we use non-personally identifiable information to analyze trends, administer the Website, and gather information for aggregate use or to enhance the Website and our product offerings, prepare and plan Website Maintenance security, and/or to learn and understand Website visitors' interests such as yours. We may also use the statistical compilation and aggregation of non-personally identifiable information and may provide such information to third parties for marketing, advertising or research purposes.

As a result of what we learned about Website visitors' interests, we may use the gathered information to communicate with you and other visitors about new features, products or services, or to improve the services that we offer by tailoring them to your needs. We may also on occasion send you emails containing account information and/or service announcements, such as important messages concerning your account modifications, any temporary Website or system outages or maintenance issues that may affect the level of service.

Cookies will merely help us understand your interests and as a result lead KNOWNOTE to modify the Website to improve your experience. We may also use cookies to control the display of ads, to track usage patterns on our Website, to deliver editorial content, and to record registration and your personal information.

Even though your individual information is protected as outlined above, we must reserve the right to use aggregated, anonymous data about our users, collectively, for any business purpose, such as analyzing usage trends and seeking compatible advertisers and partners.

DOES KNOWNOTE ENDORSE THIRD PARTY COMPANIES OR ALLOW THIRD PARTY COMPANIES ACCESS TO MY INFORMATION?
KNOWNOTE does not endorse third party companies. The Website may contain links to other websites that are owned and operated by third parties, however, those links are meant for the user's convenience only. Some of these Sites, though may be co-branded with our logos, but they are not operated or maintained by KNOWNOTE. Links to third party companies' Sites do not constitute our sponsorship, endorsement or approval of their content, policies or practices. The information practices of those other websites are not covered by this Privacy Policy or our Terms of Use, therefore we strongly encourage you to review the applicable privacy policy of the third party companies' Sites before providing any information to them.

KNOWNOTE may use third party advertising companies and networks to deliver advertisements on this Website. These companies may use cookies, clear .gifs, web beacons, or similar technologies to help present such advertisements, and to help measure and research the advertisements' effectiveness. The use of these technologies by these companies is subject to their own privacy policies and is not covered by this Privacy Policy. If you would like more information about this practice please visit http://www.networkadvertising.org.

KNOWNOTE may also use third party companies to manage sweepstakes, games, contests, chats or other features, and these third parties may have access to your personally identifiable information. To the extent third party companies assist us in administering sweepstakes, games, contests, chats or other features, they are acting as our agents, and have agreed to adhere to this Privacy Policy and will not, for any reason, use the data for any purposes other than delivering the services required for these special features.

DOES KNOWNOTE COLLECT PERSONALLY IDENTIFIABLE INFORMATION FROM CHILDREN?
We ask that you control your computer, internet access and use of KNOWNOTE. We do not knowingly collect personally identifiable information from children under the age of 18. Our Website is not intended for use by and is not directed to children. You are personally responsible for your children's activity on KNOWNOTE, if, in your discretion and under your supervision, you allow your children to play. You are subject to removal from KNOWNOTE permanently for allowing not only underage users to abuse or misuse KNOWNOTE, but also any person other than yourself to using your account.

ARE THERE ANY SECURITY GUARANTEES?
Reasonable steps are taken manage the privacy of your personally identifiable information and the security of this Website. However, the security of any information that is disclosed online cannot be guaranteed.

CAN I INSTRUCT KNOWNOTE TO NOT EMAIL ME ANY ADVERTISEMENTS OR PROMOTIONS?
At the time you provide personally identifiable information, you will be offered the option of instructing us to send or not to send you electronic mail information ("Email") concerning such things as offers on any new promotions, events, products or materials from our clients for whom we manage this policy.This is referred to as Opting in or Opting out. At any time, you can change or correct any previously provided information we maintain, or Opt in or Opt out by visiting the Account Settings page on KNOWNOTE and entering your KNOWNOTE ID and password or contacting us at the email or physical address listed in "Contact Information" below. As a security precaution, we may ask that you provide identifying information such as name, address, and/or birth date in order to confirm your identity. In addition, access to personally identifiable information may be limited or denied where providing such access would be unreasonably burdensome or expensive in the circumstances, or as otherwise permitted by law.

HOW DO I STOP YOU FROM COLLECTING INFORMATION ABOUT ME?
If you no longer wish to have your information shared, write to us at support@knownote.com. If you do not wish to receive communications from us, simply follow the unsubscribe instructions contained within the e-mail, or write to support@knownote.com.

DOES THIS PRIVACY POLICY EVER CHANGE?
We will occasionally update this Privacy Policy. When and if this is done the "updated" date in the Privacy Policy noted above will also be revised. For material changes to this Privacy Policy, we will notify you by placing a prominent notice on the Website. We will not materially alter the use of your personally identifiable information without contacting you directly and seeking your affirmative consent. By continuing to use this Website after posting of a new or updated Privacy Policy, you consent to the use of their personally identifiable information in accordance with the new policy.

WOULD KNOWNOTE BE OFFENDED IF I OFFERED SUGGESTIONS?
We welcome your feedback.
If you have any questions or comments about this Privacy Policy, please email us at: support@knownote.com